Privacy Policy

The Protection Of Personal Information Act 2013 (POPI Act)

The information we collect

We collect and process your personal information mainly to contact you for the purposes of understanding your requirements and delivering services accordingly. For this purpose we will collect contact details during the ordering process including your name and address for delivery purposes.

We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.

Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.

How we use your information

We will use your personal information only for the purposes for which it was collected and agreed with you.

We may send you relevant marketing communication which You may opt out of at any time

YOU ACKNOWLEDGE, AUTHORISE AND AGREE THAT THE INFORMATION PROVIDED TO US WHEN ORDERING OUR PRODUCT AND THE VERIFYING THEREOF MAY BE USED FOR ANY PURPOSE THAT IS NECESSARY AND RELATED TO YOUR ORDER,

Disclosure of information

We may disclose your personal information to our service providers who deliver products or services to you. We have agreements in place to ensure that they comply with the privacy requirements required by the Protection of Personal Information Act.

We may also disclose your information:

Where we have a duty or a right to disclose in terms of law or industry codes;
Where we believe it is necessary to protect our rights.

Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Your Rights: Access to information

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at Susie@CharlotteYorke.info as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.

Please note that any such access request may be subject to a payment of a legally allowable fee.

Definition of personal information

According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, COR Concepts also includes the following items as personal information:

All addresses including residential, postal and email addresses.
Change of name – for which we require copies of the marriage certificate or official change of name document issued by the state department.

How to contact us

If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website

Declaration and Informed Consent

By signing up to use the service, I/ the Data Subject confirm that my / the Data Subject’s Personal Information provided is:

Accurate, up to date, not misleading and is complete in all respects, save where same may change and then in such an event, I/ the Data Subject undertake to advise Charlotte Yorke or its Associates/ Third party developers and Suppliers (hereafter referred to collectively as “the Parties”), of these changes.
I, / the Data Subject, in providing the required Personal Information to Charlotte Yorke and / or the Parties, consent and give permission to the Parties to process and further process my /the Data Subject’s Personal Information as and where required and acknowledge that I/ the Data Subject understand the purposes for which the Personal Information is required and for which it will be used.
Furthermore, should any of the Personal Information which has been provided by myself concern or pertain to a legal entity whom I represent, I confirm that I have the necessary authority to act on behalf of such legal entity/ Data Subject and that I have the right to provide the Personal Information and / or the required consent to use said Personal Information, on behalf of the legal entity.
Furthermore, should any of the Personal Information belong to any of my dependents and/or beneficiaries who are underage, I in my capacity as their legal guardian and competent person give the Parties the appropriate permission to process their Personal Information for the purposes for which these details were given.